FAQ: Everything You Need to Know About Your Stay at Ariva Retreat

Frequently Asked Questions


How far is ARIVA Retreat from Disney World?

ARIVA Retreat is just 9 miles from Disney World. You can easily drive or take a rideshare to reach the parks within 20 mins. This makes it perfect for families looking to enjoy the magic without a long commute!


What amenities does ARIVA Retreat offer?

We’ve thoughtfully equipped our villa with amenities to enhance your stay:

  • Private Pool: Relax in a heated pool surrounded by lush tropical landscaping.
  • Family-Friendly Perks: High chairs, cribs, board games, and safety features like a pool fence.
  • Tech & Entertainment: High-speed Wi-Fi, smart TVs, and streaming services.
  • Kitchen: Fully equipped with all essentials, plus a welcome kit featuring coffee and tea.
    For a full list of amenities, visit our Amenities Page.

Is the pool heated, and how do I arrange this?

Yes, our pool can be heated for an additional fee of $35 per day. To request pool heating, simply let us know when you book or send us a message.


Do you have a BBQ grill?

A BBQ grill can be delivered directly to the villa from several vendors and used outside the screened lenai/pool area. When delivered they are always clean and have a full propane tank.

Otter Equipment Rental has BBQ grillsbaby items, and wheelchairs. Call 863-271-8320.


What baby/kid's amenities do you provide?

Our villa has basic baby items available for your use at no additional cost including a quality portable crib, high chair, and stroller.


Do you offer personalized touches for special occasions?

Yes, we’d love to help make your stay extra special! If you’re celebrating a birthday, anniversary, or other occasion, Pixie Dusted & Delivered can arrange:

  • Balloon decorations
  • Cake delivery
  • Welcome baskets with wine or Disney-themed goodies

Can we order from Amazon or Walmart to the villa?

Yes! Deliveries can be made directly as long as they are not via the US Postal Service. Shipt, Door Dash, Instacart etc. all deliver to the home so you can get food and other items quickly and conveniently.

Amazon will also deliver items to a locker at the nearby Seven Eleven store on Hwy 27 or 192 for easy pickup.


Are there spa services available?

Several companies provide mobile massage services that will come directly to the rental home

Body Well Mobile Massage Professionals
888-929-9355

Massage on Vacation
407-694-1724
chairmassage@rocketmail.com

Orlando Mobile Massage
407-600-0459


Can I book ARIVA Retreat directly through you?

Yes, you can book directly through our Website or our Airbnb listing. Direct bookings may include special offers like waived service fees or early check-in options.


What do past guests love most about Ariva Retreat?

Here’s what our guests frequently rave about:

  • “The proximity to Disney was unbeatable!”
  • “Our kids loved the pool, and the space was perfect for our family.”
  • “The attention to detail made us feel right at home.”

Check out more testimonials on our Reviews Page.


How do I request additional services like early check-in or late check-out?

We try to accommodate special requests when possible! Early check-in or late check-out can often be arranged for a small fee, depending on availability. Send us a message at support@arivaretreat.com